Henry Schein One Expands Dental Practice Efficiency with Lighthouse360+

Henry Schein One, a global provider of dental practice management software (PMS) solutions, is enhancing patient communications with the Lighthouse360+ platform. This all-in-one solution is making waves for its ability to seamlessly integrate with any dental PMS, offering dental practices of all sizes the opportunity to elevate their patient care and streamline their operations.

Product: Lighthouse360 dental PMS

Vendor-Agnostic Advancements

Described as “vendor-agnostic,” Lighthouse360+ breaks down compatibility barriers, allowing dental practices, whether small or part of a group, to harness its full range of features. These features include online patient scheduling, simplifying appointment booking for both patients and staff, and digital customisable forms that automate intake processes, eliminating paperwork and saving valuable time for front desk personnel.

The platform also boasts an integrated phone system that sends missed-call texts to attract new patients, payment reminders that streamline payment workflows and ensure timely transactions, and reputation management tools that encourage regular patient reviews, doubling as a marketing asset for attracting new clientele. Lighthouse360+ provides an intuitive dashboard that guarantees seamless operations without concerns about PMS compatibility.

Elevating the Patient Experience

Dentist and practice co-owner Dr. Nicole Ptak-Yenchman acknowledges the value of Lighthouse 360+: “Henry Schein One is the only vendor that actually offers an innovative technology solution that elevates the patient experience with an all-in-one approach.” She goes on to highlight the ease of use, a sentiment echoed by her front office manager, emphasising the role Lighthouse 360 has played in their business’s success.

Best Dental Practice Management Software 2023

Steven Maroulis, General Manager of Patient Experience and Analytics at Henry Schein One, underscores the critical importance of patient communication for dental practices. Maroulis explains that Lighthouse 360+ addresses the challenges of patient retention, marketing, and overall patient satisfaction by eliminating no-show appointments and enhancing practice reputation.

“In dentistry, good communication between the practice and patients is essential to ensure that chairs are full, and a practice is running at maximum profitability,” Maroulis notes. “This new offering is a leap toward our goal of creating a seamless experience for current and future customers.”

About Lighthouse 360

Founded in 2006, Lighthouse 360 was acquired by Henry Schein One in 2019, extending its reach to over 11,000 customers. Now, with Lighthouse360+, even more dental practices can tap into its invaluable patient communication tools, ultimately providing superior care and service to their patients. This innovative platform stands as a testament to Henry Schein One’s commitment to advancing dental practice efficiency and patient satisfaction.

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