Tops Introduces Patient Engagement Platform Tops DPX

Orthodontic practice management software provider Tops has unveiled a groundbreaking solution in the form of Tops DPX, a patient engagement platform that promises to usher in a new era of streamlined and personalised patient care. This digital platform represents a significant milestone in orthodontic communication solutions, providing orthodontic practices with a unified and cost-effective approach, according to a press release by Tops.

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Comprehensive Communication Solution

Tops DPX integrates a suite of essential communication services into a single, user-friendly platform. Orthodontic practices can now harness the power of immediate HIPAA-compliant two-way texting, automated customised appointment reminders, the collection and sharing of patient reviews on prominent platforms like Google and Facebook, and pre-built email templates designed for office newsletters. This holistic approach aims to boost staff efficiency and elevate patient satisfaction, simplifying communication processes within orthodontic practices, as highlighted in the press release.

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Ryan Moynihan, Vice President of Orthodontics for PracticeTek, emphasised the strategic significance of Tops DPX in the orthodontic landscape, stating, “For orthodontists, there are an overwhelming number of communication platforms to choose from. Our goal with Tops DPX is to consolidate what may be three extra platforms for texting, appointment reminders, reviews, etc., and integrate them inside one practice management system. Creating a seamless communication platform inside Tops will save offices time, reduce login issues, cut back on training and—ultimately—save practices money.”

Benefits for Existing Tops Customers

Existing Tops customers are poised to reap the rewards of this new platform, as they can seamlessly integrate Tops DPX into their existing workflow. This integration not only streamlines services but also significantly reduces costs, simplifying administrative tasks while simultaneously enhancing patient engagement. By adopting Tops DPX, practices gain access to a singular, dependable platform that caters to all their communication needs.

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