Weave Announces Integration with DSN Software to Enhance Dental Office Efficiency

Weave, a customer communication and engagement platform for small- and medium-sized businesses, has unveiled its latest integration with DSN Software, a dental practice management software.

According to a recent survey conducted by Weave, over 80% of dental offices have experienced a surge in their patient base, resulting in increased workload. The integration between Weave and DSN aims to address this challenge by combining DSN’s robust electronic health record (EHR) solutions with Weave’s patient engagement software. The partnership aims to help dental offices save time, improve productivity, and provide an exceptional patient experience.

Improving Operational Efficiency 

According to a press release, one of the key benefits of leveraging Weave’s automated appointment reminders is the estimated time savings of up to 3 additional hours per week. By automating appointment reminders, dental offices can allocate this saved time to other essential tasks and priorities, enhancing their operational efficiency.

Branden Neish, Chief Product & Technology Officer of Weave, commented on the new integration, stating, “This new integration further solidifies Weave’s leadership as the preferred patient engagement platform for dentists. The partnership brings the most effective and powerful Weave experience to 4,000+ DSN customers. We are thrilled to be partnering with DSN and look forward to collaborating with them in the future.”

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Enhancing Weave Functions

By synchronizing throughout the day, this integration enhances core Weave features such as two-way texting, Voice over Internet Protocol (VoIP), and Team Chat. It streamlines operations between the two software systems, enabling dental offices to unlock the full potential of other advanced Weave products, says the company.

Sam Munakl, CEO of DSN Software, emphasized the significance of the integration, stating, “The integration between Weave and DSN Software connects healthcare technology and personalized patient care, transforming data into dialogues and diagnoses into discussions. Together, we are pioneering a future where healthcare is not only about healing but also about understanding and connection.”

Additional Integration Features

Some additional integration features and benefits include comprehensive patient profiles displaying detailed information and save-the-date reminders that allow patients to add appointments to their calendars. There is also a call pop feature, which provides caller information and easy access to patient profiles and notes as well as auto-texting to prompt patients to leave reviews.

With the integration of Weave‘s patient engagement software and DSN‘s dental practice management tools, the companies expect that dental offices will see improved efficiency, enhanced patient experiences, and streamlined operations.