Intiveo Unveils Intiveo Connect

Intiveo, a leading provider of patient engagement software for dental practices, has introduced Intiveo Connect, a new feature aimed at facilitating communication between dental practices and non-patients, including caregivers, extended family members, and referring practices. This innovative feature aims to streamline communication channels and improve accessibility for individuals involved in a patient’s care journey.

Addressing Communication Challenges

Josh DeVries, CEO and co-founder of Intiveo, emphasized the importance of inclusive patient care and the role of non-patients in the care process. He stated, “We recognize the vital role non-patients play in the care process, and with the release of Intiveo Connect, we address those complex communication challenges patients and dental practices face, ensuring everyone involved in a patient’s care journey is informed and engaged.”

Carestream Dental Integrates with Intiveo

Key Benefits of Intiveo Connect

Intiveo Connect offers several benefits for both patients and dental offices, including:

• Direct Communication with Non-Patients: The feature enables dental practices to communicate with parents, guardians, and other non-patient contacts, ensuring they are involved in the patient care process.
• Ease of New Patient Acquisition: Non-patients can easily initiate contact with the dental office through text, simplifying the appointment booking process and enhancing accessibility.
• Streamlined Operational Efficiency: Automation of appointment reminders, follow-up care instructions, and logistical coordination messages reduces administrative workload and enhances operational efficiency.
• Improved Satisfaction: Timely and relevant communication enhances the overall experience for patients and non-patients, leading to increased trust and satisfaction.
• Support for Post-Operative Care: Intiveo Connect facilitates better recovery outcomes by ensuring caregivers are well-informed about post-operative care instructions.

Commitment to Customer Needs

DeVries highlighted Intiveo’s commitment to meeting the evolving needs of its customers, with Intiveo Connect being developed in response to feedback from the dental community. He stated, “Intiveo is dedicated to developing new features and tools that meet and enhance our community’s evolving needs.”

Intiveo Connect will be available to both existing and new customers, with rollout starting with Intiveo’s Beta Explorers community. Dental practices interested in learning more about Intiveo Connect can visit www.intiveo.com/intiveo-connect.

About Intiveo

Intiveo is a patient engagement software designed to empower dental practices to enhance the patient experience. The platform offers comprehensive integrations across major PMS systems, streamlining front office workflows and centralizing patient engagement and communication management. Serving over 3,000 dental practices across North America, Intiveo aims to improve patient experience, streamline operations, and drive revenue growth while enhancing staff morale.