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Unlicensed ‘Veneer Technicians’ Raise Concerns in North Carolina

USA: The North Carolina State Board of Dental Examiners has reported a significant uptick in complaints regarding unlicensed individuals operating as so-called “veneer technicians”. This trend has prompted the board to take action against what it deems a dangerous practice of unlicensed dentistry.

Bobby White, CEO of the NC Board of Dental Examiners, stated, “We’ve seen an uptick in the number of complaints that have been coming to us in this area.” He emphasised that while the board doesn’t actively seek out such cases, they respond when issues are brought to their attention.

Legal Action Against Unlicensed Practitioners

In response to this growing concern, the board has filed at least a dozen injunctions against individuals accused of practicing dentistry without a license over the past 18 months.

“We didn’t used to have a lot of unlicensed or unauthorized practice of dentistry complaints, but we have seen those go up in the past 18 months or so,” White explained. He stressed that the board’s actions are driven by their duty to protect the public, not by any personal vendetta.


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The Case of Andrea Joseph

One individual caught in this situation is Andrea Joseph, who spent $2,500 on an eight-hour class in Atlanta to become a “veneer technician”. However, she soon discovered that this is not a recognised profession.

“It says certificate of completion, that really doesn’t mean anything,” Joseph said, reflecting on her experience. Less than six months after her investment, she was served with an order from the board of dental examiners to cease unlicensed dentistry practices.

The Board’s Approach

The board’s primary goal in these cases is to stop the unlicensed practice rather than impose fines. White clarified their stance: “This is all we want. If you’ll stop doing this, then this whole thing, this legal process ends with your agreeing a consenting to stop the practice.”

Misleading Training and Equipment Sales

The board has noted that many individuals in Joseph’s situation have been misled by those profiting from selling the idea of “veneer technicians” as a legitimate profession.

“The folks that are doing this have been themselves sold a bill of goods,” White commented. “Somebody has told them, you know, this is legal. You can buy the equipment from me. It’s fine in North Carolina.”

Health Risks and Financial Losses

Joseph’s case highlights not only the financial losses incurred by those pursuing this non-existent profession but also the potential health risks. She revealed, “Even though my smile looks very nice, I have gum bleeding. I’m still currently losing veneers. I have to go get these fixed like I’m currently like going through that really bad right now.”

Broader Implications and Recommendations

The board reports that the issue extends beyond veneers, with instances of unlicensed practitioners attempting to install braces. To address the underlying issue of affordability that may drive people to seek these unlicensed services, the board recommends visiting dental schools for discounted, safer treatments.

This situation serves as a cautionary tale for those seeking dental procedures, emphasising the importance of verifying the credentials of dental practitioners and being wary of courses offering quick certifications in complex dental procedures.

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