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DRA DIGEST: December, 2023 edition

Welcome to DRA DIGEST — the Newsletter of Dental Resource Asia (DRA).

Dear DRA Digest Community,

A recent study from Harvard Medical School and the University of Michigan has brought to light the profound impact of compassion on patient outcomes, healthcare quality, and the well-being of healthcare providers. Compassion, defined as the emotional response to another’s pain or suffering coupled with a desire to alleviate it, emerges as a crucial factor in healthcare that goes beyond the realms of medicine and science.

The study underscores the significance of cultivating and effectively communicating compassion to patients, citing its measurable role in improving physical and psychological patient outcomes. It reveals that compassionate healthcare not only enhances patient adherence but also contributes to improved healthcare quality and safety, financial margins, and the prevention of burnout among healthcare providers.


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One key takeaway from this research is the acknowledgment that empathy and compassion are not innate qualities but can be actively cultivated through intentional practice. Psychophysiological research findings indicate that healthcare providers can actively train in compassion, offering a beacon of hope for a more empathetic and compassionate healthcare environment.

As dental professionals, the call for compassion in healthcare is particularly relevant. The dental chair can be an intimidating space for many patients, and a compassionate approach can significantly impact their experience. By recognizing the emotional responses to pain and suffering, and actively working to alleviate them, dental practitioners can enhance patient outcomes and foster an environment of trust and well-being.

Let us collectively prioritize compassion as an essential component of optimal dental care, understanding its positive impact not only on our patients but also on our organizations and, significantly, on our own well-being as healthcare providers.

In the spirit of compassionate care and continuous improvement,
The DRA Digest Team

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