Product: Emergency Dental Virtual Assistant

Awrel unveiled dentistry’s first AI-powered chatbot that is able to provide Remote Dental Emergency Screening, Triage and Question Answering.

In the COVID-19 era, this unique Web-Based Conversational Assistant helps to address the “new normal” social distancing restrictions by remotely managing emergencies with streamlined communication and enhanced care processes

With the Emergency Dental Virtual Assistant, patients get round-the-clock access to screening and question-answering tools.  The chat bots collect the necessary information to provide follow-up recommendations – whether scheduling an appointment or self-care.

The manual processes for emergency access and assessment can be easily automated to save time and money, while freeing up dental staff to focus on other duties. Upon receiving chatbot notifications (through HIPAA-complaint text messages) dentists can promptly follow up with patients via phone or text.

To support COVID-19 demands and deliver an entirely new digital approach for emergency patient engagement, Awrel, a dental software solutions innovator, unveiled its new Emergency Dental Virtual Assistant. The turnkey chatbot utilises artificial intelligence (AI) to empower remote triage and management of dental emergencies.

Said Alan Farber, DDS: “This is the way of the future, the new normal. Healthcare has seen major advances in digital patient engagement, yet HIPAA compliance has remained a challenge.

“Today, COVID requires dentists to reinvent themselves. Awrel’s solutions provide a secure and cost-effective way to meet unprecedented demands for remote caregiving. It’s a win-win for practices and patients.”

“From the start of this pandemic, we worked diligently to develop a solution that immediately supports dental providers seeking an efficient way to triage patients and answer questions while also addressing social distancing needs of staff and patients,” said Arnold Rosen, DDS Awrel Founder and CEO.

“Awrel’s offerings are unlike others because they can easily be adapted to work seamlessly across the internet, mobile devices and smart speakers, and can readily integrate with existing tele-dental services.”

Click here for more information on the Emergency Dental Virtual Assistant from Awrel.