ProGrin Dental Partners with Peerlogic to Enhance Front Office Operations

US: ProGrin Dental, a dental practice with multiple locations in South Carolina, has announced its partnership with Peerlogic, a dental voice-powered artificial intelligence (AI) company. The collaboration aims to leverage AI-powered insights and alerts to optimize front office operations across ProGrin Dental’s practices.

AI Trained on Dental Calls

Under the partnership, Peerlogic will be utilising its voice-powered AI specifically trained on dental calls. This innovative solution can reportedly provide actionable alerts and insights, all achieved without the need for human intervention.

By utilizing Peerlogic’s AI analysis of front office interactions, ProGrin Dental’s executives are able to gain a comprehensive understanding of patient calls. This technology-driven approach helps address challenges such as missed calls and lost patients due to various factors within the office environment. 

According to a press release, Peerlogic’s solution not only uncovers hidden opportunities but also provides actionable insights on high-value missed calls and new patient opportunities. Additionally, the platform enables quick access to transcripts and recordings of high-value calls, facilitating effective evaluation and training.

Ryan Miller, CEO at Peerlogic, expressed pride in supporting ProGrin Dental’s mission to provide an exceptional patient experience, saying, “ProGrin focuses on providing an unmatched patient experience with exceptional compassion and state-of-the-art technology. We’re proud to help them achieve that goal by providing a solution that can uncover significant opportunities in every dental office.”

Optimizing Marketing Spend

Moreover, Peerlogic’s capabilities are designed to extend beyond front office interactions. The platform aims to also provide valuable insights on marketing spend and campaigns, leading to more effective allocation of resources when searching for new patients. By leveraging these insights, ProGrin Dental can optimize its marketing strategies and enhance the effectiveness of patient acquisition efforts.

Brent Ayers, COO and Co-Founder of ProGrin Dental, emphasized the importance of technology in healthcare, stating, “We truly believe that technology is a partner in healthcare. Peerlogic can uncover so many opportunities with our front office staff to allow them to focus more on patient care and delivering the Perfect Patient Experience.”